Posted In. Intercultural communication is the process of interaction between patients and healthcare professionals from different cultural backgrounds that is based on an understanding of their respective cultures. Being able to communicate with people of a different cultural background can be difficult but it is essential for a healthcare worker especially an occupational therapist to learn how to communicate with them both verbally and non verbally. Communicating with patients from different cultural backgrounds. SPI-B, 22 July 2020 . materials for cultural and linguistic appropriateness. An Illustration of Cross-Cultural Communication. By using culturally sensitive communication, patients should experience better outcomes; families should be more actively involved in healthcare, and staff should feel less emotional, with less physical and psychological distress. When the person goes abroad, he can observe the life of culturally different people from inside. A Cultural barrier in communication occurs mainly when communication happens between two different cultural backgrounds. Hearing the stories, experiences and attitudes of nurses has the potential to influence future clinical practice and has implication for nurses, nurse educators and nurse managers and leaders. Evaluate any personal attitudes, beliefs, biases, and behaviors that may influence your care of patients. When you assess a patient from a different culture, talk with him or her in … This paper describes an exploratory research study that investigated nurses' experiences in caring for culturally different patients. It measures your ability to effectively work with people who don't share your native language, who celebrate different holidays than you, who may not share the same beliefs, principles, or lifestyle as you. There are multiple communication tools that can be used for a patient that may not speak the same language as myself, but as a result more time may be needed to achieve this goal of successful communication. Share This Post. The care field deals with people from different cultural background. ...Explain How People From Different Backgrounds May Use and/or Interpret Communication Methods in Different Ways Working in early years in a multi cultural society, it is important to understand that people who do come from different backgrounds may have different ways of communicating and they may even interpret the way others communicate unexpectedly. Maria, J., Kate, G., & Azita, E. (2010). Example: Advocate General Lutheran Hospital in Chicago was looking to increase staff members’ cultural competency to better treat its diverse patients. Top Ten Tips; cHRysos HR Solutions is a Doncaster based HR training and consultancy … It requires the interpretation of speech, tone, facial expressions, body language, gestures and assumptions shared between the communicants about the context and purpose of the exchange. Patient Educ Couns. Research has shown that services for minorities … One of the best ways to learn how to analyze patient education materials is to understand how to develop them. Software and online tools can also be used to test the literacy level of patient education information. The cultural competence of service providers, both clinical and non-clinical, is essential to relapse prevention for people from culturally and linguistically diverse backgrounds. Listen to the patient’s perception of the problem. Further research is needed to gain an understanding of current communication and decision-making practices. WHAT IS CULTURAL COMPETENCE? This study investigated which patient characteristics (such as cultural views and language proficiency) are related to patients… (Cartwright & Torr, 2005). When you respect the people you communicate with, this helps reduce the stress they feel when trying to understand what you are saying. Working in an environment with people of different backgrounds, races and nationalities can be a rewarding and fulfilling professional experience. Maintain respect and courtesy for people who come from different cultures. Physiotherapists’ communication strategies with clients from cultural diverse backgrounds. Generally, all health care practitioners must focus on not only the verbal variances in communication, but also the non-verbal aspects of culture (Table 1) of their patients In today's workplace, being culturally competent is critical not only to … This will help build their confidence and trust in you. different social and cultural backgrounds and belief systems of their patients once they start working [5, 11, 13, 14]. Related: 7 Important Elements Of An Inspirin… It was found by Schouten., & Meeuwesen (2006) to be five key factors which lead to communication problems with those from different cultural backgrounds. Due to a very different medical approach, Chinese medical skills and techniques supported by thousands of years of observations and practice, multicultural clients can often find explanations and effective therapies that have never been offered to them before within their own, or any other culture and its medical standards. Although it may be difficult to interpret certain statements and behaviors, there must be a significant emphasis placed on the concept of acceptance and open mindedness. 2. This happens because of a lack of cultural awareness, knowledge, and communication. Adopt a formal communication approach until you develop a rapport with your group. 2008 Jul;72(1):155-62. doi: … I Gde Raka Widiana The importance of cross-cultural and racial issues The great divisions among humankind and the dominating sources of conflict will be cultural (Huntington) The people of different civilizations have different views on the relations between: God and man, the individual and the group, the … Ineffective cross-cultural communication can affect patient outcomes adversely through misdiagnosis, repeated hospital admissions or lower treatment adherence . Medical students and physicians should be trained to become aware of the relevance of patients' different cultural backgrounds. Whether working at a hospital, in a nursing home, or within a school, nurses must have the ability to identify differences in others. Communication with patients from different cultural backgrounds is always challenging and requires a versatile knowledge about different customs, traditions, and ethical standards. 3. This can include a wide range of activities and tactics. The conscientious nurse can affirm, … For example, when colleagues try to communicate concern in stressful … The communication process Show respect for cultural diversity in all communication with clients, families, staff and others Use communication constructively to develop and maintain effective relationships, mutual trust and confidence Where language barriers exist, make efforts to communicate in the most effective way possible Seek assistance from interpreters or other persons as required You might be from an English-speaking background or you might be from a … In multicultural and minority populations, the issue of communication may play an even larger role because of behavioral, cognitive, linguistic, contextual, and cultural barriers that preclude effective patient-provider communication. Cultural background defines their non-verbal communication as many forms of non-verbal communications like signs and signals are learned behavior. Effective communication and understanding of different cultures in the workplace can make staff feel happy to work in the health service and give patients quality care. Intercultural communication is the basis of a competent intercultural care. Consider taking the following steps: 1. Teachers and other professionals providing education-related services to exceptional children from different cultural backgrounds need to be aware of unique perspectives or communication styles common to those cultures. Experiencing communication with individuals from different cultural backgrounds, different language barriers, different religion, different values and beliefs provides valuable knowledge when communicating with them. It measures your ability to effectively work with people who don't share your native language, who celebrate different holidays than you, who may not share the same beliefs, principles, or lifestyle as you. 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