Print a returns labels on our Returns … Order Numbers will be in one of the following formats: 111-1111111-1111111 / 111111111. Unfortunately, we are currently unable to process exchanges. At PrettyLittleThing, we’ve got your back when it comes to your style and those all-important personal details. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? We're sorry but we are unable to offer a free returns service. Please select your country . Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued.Print off, attach to your parcel and take to the post office. Copyright 2020 ReBOUND Returns. Please enter your ReBOUND tracking number. If this is the case then we can reasonably decline your refund. For hygiene reasons, pierced jewellery is non-refundable. We may also receive information from you via you entering one of our competitions, participating in any feedback questionnaires around your shopping experience with us, or from any communication you may have with our customer services team. If more than 1 order is being returned, you will need to create separate returns for each. You may need a printer to print your label, the portal will let you know which options are available for you. Ready to return? California Transparency in Supply Chains Act. Go to our returns … For more information please see our full privacy policy. Beauty products and accessories cannot be returned. If you do not want to use the portal, you can obtain an address label here and organize a return via the post office. 6. Please return using a standard trackable service. COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures. This service is fully tracked, cost effective and stress-free. RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! Vous pouvez retourner votre achat en quelques étapes simples en utilisant ReBOUND. QTY PRODUCT CODE DESCRIPTION SIZE REFUND REASON CODE REASON FOR RETURN 1 Looks different to image on site 2 Ordered more than one size 3 Arrived too late 4 Poor quality/faulty 5 … Returning from USA RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can find here. Head to our returns portal here. Make an account here. Package up your unwanted purchase with a note inside including your name and order number (you’ll find this on your confirmation email). As soon as we have processed your refund, you will receive an email notification. Need to return? When creating and registering an account, you may provide us with personal information including your name, email address, delivery address, phone number, credit card details, date of birth and other general marketing preferences. All Right Reserved. COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures. We are unable to deliver to APO/FPO … TSB Returns Ltd. VAT Number 200932158 Items must be returned within 28 days of receiving your order. Copyright 2021 ReBOUND Returns. TSB Returns Ltd. VAT Number 200932158 This could be from anything from browsing the site, to purchasing and registering for an account. 1. All Right Reserved. Shipping. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Send Returns to: Pretty Little Things 1660 W Lake Houston Pkwy, Ste 504 Kingwood, TX 77345 . If you have chosen a drop off service, take your return to the most convenient drop point. Consider this your guide to all things privacy related. Please follow the process below for returning your parcel to us. Intelligent Returns The world’s smartest online returns platform client login Wanna join our gang? Hit refresh on your wardrobe and discover thousands of this season's must-have looks and trends online at PLT. You can now use eParcel Return to send back your unwanted items. Please enter your tracking number or order number. If you have chosen a home collection then the courier will arrive at your chosen pick-up address on the date and time requested. Received your PrettyLittleThing garms but aren’t 100% in love? We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. To return an item please follow the steps stated in ‘HOW DO I RETURN AN ITEM?’. Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. A privacy reminder from PrettyLittleThing. 5. TSB Returns Ltd. VAT Number 200932158, Terms and conditions You must have JavaScript enabled in your browser to utilize the functionality of this website. Services: the services that We are providing to you to return your Parcel to the Retailer; Terms: the terms and conditions set out in this document; and We/Our/Us: TSB Returns Limited a company registered in … If you’re a customer in the EEA, you get 14 days to cancel your contract with us. Confirmation; Please complete the required fields to help us retrieve your order details . Location. No worries, we offer returns. Veuillez noter que certaines options de livraison peuvent nécessiter une imprimante. Copyright 2021 ReBOUND Returns. Please remember to keep your proof of postage. 7. Click here to start. Your refund should be processed within 14 working days of you dropping your parcel off. JavaScript seems to be disabled in your browser. 2. COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures. Download your returns label here, and post back to us from your local post office. For a full breakdown on what items are eligible to return please see ‘WHAT IS YOUR RETURNS POLICY?’. View Recent Orders delivered to you by Fastway Couriers. Please note these prices are as above, regardless of the size of the parcel … In the interest of hygiene, please do not remove the seal. TSB Returns Ltd. VAT Number 200932158 Check your order history and select the order you want to return. A returns label for your local returns center will be included in your parcel. Just follow the process below: 2. Here’s what you’ve gotta do: If you don’t have an account – that’s ok, you can still return your products. Sorry you have received a faulty item! Please note estimated shipping times include processing time at the warehouse and are calculated from the date the order is placed. You can return your purchase in a few simple steps by using ReBOUND. To return an item please follow the steps stated in ‘HOW DO I RETURN … Please note that some delivery options may require a printer. Powered by Intelligent Returns. You can then track the status of your return until it is delivered to the retailers return … This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Quick and easy returns through our Returns Portal! All Right Reserved. PrettyLittleThing Terms & Conditions; Lost your delivery label? Articles défectueux - Veuillez envoyer une image claire du défaut de votre article au service client. Returning via eParcel Return means you should get your refund within 5 business days of dropping off your parcel. Unfortunately, we are currently unable to process exchanges. You’ll need to write to us with notice of your cancellation – just fill out this form where you’ll also find details on how to return your item(s). Pretty Little Things ships to the United States. You can return your PrettyLittleThing order FREE via any newsagent or corner shop that offers the Hermes service. Once we have confirmation of your parcel being received by ReBound we will issue your credit; this usually takes up to 5 business days. Return Request; 3. I WANT TO RETURN A PRODUCT BUT LOST MY DELIVERY NOTE. Most of the information you, the customer, provide us with happens when you’re engaging with us and our brand. Returning via eParcel Return means you should get your refund within 5 business days of dropping off your parcel. Complete the returns note that came with your parcel and pop it into the parcel with … Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Please ensure that lingerie and swimwear items are tried on over your own underwear. 4. Please select your country; Germany; This value is not validThe … Still need our help? This must match the details that you gave to the retailer when you purchased your items. Follow the simple … Please return items in their original packaging. Hit us up below.FYI - If you’re getting in touch regarding an order, don’t forget to include your order number. Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. Returns must be made at your own cost. We know the world of data security can be tricky (and a little zzzz), but we want you to be fully clued up on everything you need to know when it comes to your personal information and how it’s used. Return items to PrettyLittleThing for Free with Parcel Connect. Please enter your tracking number or order number. Our customers are super important to us, which means protecting our customers by keeping their personal data and information secure at all costs is a main priority. Copyright 2021 ReBOUND Returns. If your parcel is more … All Right Reserved. You may not use any “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or … The eParcel Return service costs $4.00 per order. New tracked returns! Returning from UK – many drop off points are operating at a … For our American & Canadian friends, please return unsuitable items within 28 days of receiving your order. Repack your unwanted items with all of the tags still attached, ideally in the original packaging. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Just follow the process below: 1. Visit the ReBound portal below, follow the instructions and drop your parcel off at the specified drop off point: AU - Click here NZ - Click here The ReBound returns service costs $9.99 AUD / $14.99 NZD – … Shop the latest women's fashion at PrettyLittleThing. 3. TSB Returns Ltd. VAT Number 200932158 You’ll find these alternative methods below: Email us: customer.services@prettylittlething.com. Returning from UK – many drop off points are operating at a … Unfortunately we do not refund postage/shipping charges on US orders. Remember to include a copy of your delivery note / order number. There are a couple of other ways to cancel your contract with us. Copyright 2021 ReBOUND Returns. Privacy Policy This payment can be made with either a credit card or PayPal. All Right Reserved. You`ll then receive a full refund as per the policy above. You can return your item to us and place a new order to receive the item of your choice. If you’re cancelling your contract with us but have already received your order, you’ll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? You can return your item to us and place a new order to receive the item of your choice. If you have not been refunded after 30 days of returning the item(s), please contact us with the proof of postage information on your Post Office receipt and we will check this out for you. Please enter your tracking number or order number. Follow the simple instructions on-site – you’ll only need your order number and email address. Simply login to select your item(s) for return. Need to return? 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