You can get back part of the money spent on online purchases in your banking account. One hour later chatting with their "customer service" and I got absolutely nowhere. It requires maximum effort. ASOS not interested to keep my like loyal client and make a refund , my order was $255.81 it's big money for me , and now I don't have order and I dont have money!! Consumers complaining about ASOS most frequently mention customer service, tracking number and post office problems. Horrible customer service, full of patronizing people. Used to buy on asos all the time but will never do it again. I was not aware of extra charges, it's 25% of my order! I have a body similar to that of most of their models, I ordered size 6 twice and it was a tiny bit small. I keep getting annoying platitudes. I seem to be getting the runaround regarding my return. Written on: 29/07/2019. I’ve had a few issues when returning, losing my parcel etc. Premier delivery, even here in Northern Ireland, is next day. Hi...why all the bad reviews? ASOS Marketplace is home to 900+ small businesses including independent brands and vintage boutiques from 50+ countries.. 60,124 people have already reviewed ASOS. She took the time to understand exactly what the issue was and to resolve it. Primarily aimed at 18–34 year old men and women, ASOS sells both branded fashion goods and its own range of clothes. Josua provided me with a timely resolution and was polite. Placed an order 2 days ago (early evening), received email to confirm delivery next day. My asos order 572190102 was never… My asos order 572190102 was never delivered to me and asos has done nothing to assist in resolving this. 1 review. They're always advertising with sales price with nice design clothing but do not trust. Speaks volumes of what ASOS stands for! is this true? I've never experienced such a hassle for online purchases. I do not recommend it. A guy name Pete or peter came after Beth and after I tried to communicate with him, he did not responded, I had to leave the chat myself unresolved. Also wished that I was safe and keeping well. The worst experience ever with a retailer. Since implementing the new procedure, it is EXTREMELY difficult to get an item returned. Its real scam, I tried to contact Asos customer support but they could not help me. Hello Em, This has only been happening recently and I usually have good things to say about Asos but I have been asking for a prove of delivery and copy of the awb so I can know wt went wrong. First-order and didn't receive my package, when contacted customer service noted that the delivery address number and zip code was typed incorrectly and they told me that it is my responsibility to retrieve the package at the wrong address. We're business as usual. If something is out of stock, they quickly work to refund me. I live in Iowa and most of the times it says it ships from New Jersey. I'm appalled by what I've gone through with this order... feel free to make it right. They just expect the consumer to take the fall for them needing to clear out old inventory. could i get lucky? i'm waiting on refunds & can't believe how long i've waited. The worst customer service ever. All in all I trust them and I like their product. Absolutely shocking customer service. Just to update 5 days on and no reply still from Asos customer service There are 848 customers that Asos, rating them as good. It came with a rip black marks on the skirt, makeup inside and no tag. 751 ASOS reviews. Are they going to compensate me for the inconveniences? Post office asked me to pay almost $150 for shipping. I WILL NEVER order from them again. A free inside look at company reviews and salaries posted anonymously by employees. Doubt it, I don't think they sell any knock off's. your clothes look super cool, but after reading the reviews i'm nervous to order anything. So I messaged on their Facebook and it takes at least a day between responses. If you need to return it's expensive and if you have an issue with your order contacting customer service is an absolute nightmare! Really helpful and quick to get a refund for a missing item. However, the customs charges for each order didn't make the orders worth it for me. Look, as I wrote here I shopped with them many times and I was never disappointed. It really shouldn't be that hard. They dont know about how much is extra charge, how its calculated, why I need to pay aramex additional money( *******8334). Asos refuses to refund nor follow up with the investigation. Still no discount code. My order doesn't get delivered. There was a mix up with delivery. I suppose it makes sense now that ASOS does not have a customer review option. It's only worth it if you're from the UK. I ordered a dress that was on sale for 56 dollars. This was absolutely unacceptable. Since they’ve gone paper free with returns etc. i would need my item to be delivered promptly. Hope that helps. (from Canada). They are scam, they will take your money and send you extremely cheap valueless product entirely unrelated to the ordered items. They will find 101 reasons to screw you out of your money. HORRIBLE SERVICE! Meaning: when you read "model pictured wears UK 8" you may think "they're lying, she's clearly a 6" but they're actually not in most cases. I will take legal action against them and I will write reviews every where to let their customers know. Shop for the latest fashion styles & trends for women at ASOS. I ordered 3 dresses from this pathetic website, I paid extra 25bucks for it to be delivered early. It is more than a month that im chasing them to refund my money and they keep lying to me by saying the package hasn't arrived their warehouse. NEVER RECEIVED MY MONEY BACK. Clothes are decent quality for the price that was paid. Clearly a thief amongst their staff. This Asos review will X-Ray Asos, ... Australia and Canada can return items back to Asos free of charge. ASOS.com is one of the UK's largest online-only fashion and beauty stores. Nicola was extremely helpful with my returns query. Ordered a pair of jeans over 15 days ago with a 2 days delivery, sent millions of email, contacted them trough messages, keep telling me they are checking were my package is as last record at the depot was 10 days ago. Ordered some clothes for my wife and they arrived on the date they indicated. I bought a foundation a week ago and it was clearly marked it expires in May, and I have one week to use it before it goes bad. They are fraudsters. Absolutely horrible service! Learn how to stay safe during COVID-19 in our new guide: Tip for consumers:Terrible experience with ASOS. Low quality products plus I paid $70 customs fee on $180 shopped items. Our ASOS review found that not only is ASOS legit, but the company also promotes a strong sense of corporate responsibility. Read about their experiences and share your own! i'm from malaysia, should i buy from asos? Asos branded clothes themselves can be hit or miss but they do have loads of other brands to shop for. Ordered from them weeks ago, when delivery date was missed contacted their customer service immediately but it took then 3 days till contact me back. Unfortunately the customer service was very poor. I loved ordering from ASOS because the return policy was such a breeze and I could get my order in 3 buisness days. I should of looked at reviews because I wouldn't have thought twice and bought from the site. Offer to refund you only 30%. They are in short thieves, Gain trust and grow your business with customer reviews. I spoke to teddy and it was really quick and simple, luckily the xs was still in stock and a replacement order was done. I have yet to receive my order (purchased in the beginning of April). I keep on emphasizing that it’s very unfair and unacceptable then he eventually told me everything is handled, all I need to do is return the items then once the return has processed then they will give me 25% plus £10 voucher. Nobody wants to help me. ASOS never mentioned in the description or on the website that the items they are selling are near expiration. It has taken me 5 weeks for them to get a return label to me. #Asos #ClothingHaul #asoscanada #asosreviewThis was my very first time buying from ASOS since moving to Canada, will I buy again from them? Read about their experiences and share your own! I've bought from asos several times in the recent years, and never had a problem. Asos returns are possible via any Canada Post office for $22.40. The site has very poor delivery and customer service. Read about their experiences and share your own! This company is very, very dishonest. Genesis was very helpful and professional. They owe me $300 in refunds. I ordered a pair of Vans shoes from you ASOS last week... my first time shopping this company... AND I received a size 8 versus my order of a 9.5 (not a great first impression due to the obvious annoyance). They don't have a customer service number. I would give ZERO star if I could! Asos has collected 1631 reviews with an average score of 3.08. © 2021 Trustpilot, Inc. All rights reserved. A free inside look at company reviews and salaries posted anonymously by employees. As for the fit be careful because those are UK sizes and they are definitely NOT vanity sizing! Prom season is here, and you deserve to look and feel amazing for your big party! Wish I had never heard of ASOS, firstly after contacting customer service regarding sizing and being told I had ordered the correct size on their recommendations the item arrived and surprise surprise was way to small, after returning the item I'm now told in will have to wait 3 months for my refund, which I'm told by ASOS is the standard procedure for them. I opened the item and the shoes looked worn, there was dirt around the shoe, including the sole, plus pen marks. Then they will say unfortunately they are now out of stock of the ordered item. Tip for consumers:Order a couple months in advanced. Perfect low-cost site to shop from online. No complaints. is the company even concerned that the negative reviews out way the good ones? A range of styles are also available in curve and plus, maternity, tall and petite sizes. Step 1. Bellatrix reviews ASOS Breanna lace and fishnet underwire bra with under boob and Brazilian brief. What you see is what you get. But my order was not shipped in time and when I called Aramex, they told me that I need to pay an additional USD 30 for custom clearance. You're going to end of paying high (what they're calling) "customs fee" and receiving horrible quality items (with stitches out). Quick delivery. hmmm. It's been 30-days since my order was shipped from ASOS. Shop our collection of clothes, accessories, beauty & more 734 ASOS reviews. Still no help. I have been a good customer of ASOS for many years and always given them good feedback, however, I feel I must write a new review. A lovely person and made resolving the issue an ease! I wanted to buy a watch which i very liked but i'm afraid of the deliveries. Good customer service as always. Depending on the print you got, some of them don't have stripes. I am emailing you from the same email address included on the account which you can easily check and you asked me after sending me 3 emails to contact you using the email in the account.You shipped me the wrong product, I want a full refund plus the cost of shipping the wrong product back($25.00). I ordered from ASOS quite a few times as I love all the brands they carry and they sometimes have great deals. Got a refund and was handled well by customer service quickly. | Read 61-80 Reviews out of 61,164 Was worried when I ordered as there were numerous bad reviews but I was pretty happy with the service and the clothes. This experience has been horrible. Every time I buy few items something is missing. It was a hit or miss before but now 100 percent of orders will have massive charges on them. If you’re looking for a brand that is equally passionate about fashion and ethical practices, then ASOS shoes and ASOS clothing may be worth considering. FI. I was about to place an order, but have been reading the reviews about unreliable delivery, so i am hesitating. I just ordered four items from this company. I like this online store. I'm so not happy with the customer service and will now never use this company again, poor form ASOS, To find more information about reviews and trust on Sitejabber.com please visit. Low quality products plus I paid $70 customs fee on $180 shopped items. | Read 25,361-25,380 Reviews out of 59,648 I asked dpd for it and they refused to send it as it should be requested by asos and not the customer. I work for a company where customer satisfaction is of utmost importance so to be treated like this. The sizing is perfect for me personally and everything is good quality from their own brand. All I've gotten is lip service. ... ASOS discount code for Canada … I've been ordering many other online sites that's located overseas and NEVER had to pay such fees. A free inside look at company reviews and salaries posted anonymously by employees. Terrible experience with ASOS. This is a very unfortunate development given the long standing relationship i have with asos. They refused to refund me and I am out of pocket by nearly £400. Free delivery and returns. | Read 21-40 Reviews out of 60,124 Tried paypal resolution centre but Asos stated delivery was made (definitely not). Fill out the returns note, that came with your parcel and place it inside the parcel with your return. I'd reorder, but my original order had a discount code, that expired on the date of my order. Products used:None of it since it never got delivered. ASOS' customer service is a disappointment. ASOS REVIEW | | TRY ON HAUL | Worth the hype? I've been ordering many other online sites that's located overseas and NEVER had to pay such fees. Yes it is true. After I made an order 474977016 (total order is USD 116,85) it was clearly mentioned on website that shipment is FOC. Claim your listing for free to respond to reviews, update your profile and manage your listing. ASOS has a consumer rating of 1.87 stars from 1,333 reviews indicating that most customers are generally dissatisfied with their purchases. Most people are talking about the customer service, but are the products themselves good?? Consumers complaining about ASOS most frequently mention customer service, tracking number and post office problems. This company is very, very dishonest. Good customer service. 1 ASOS reviews. Currently emailing customer services who have no idea of the law. So thank you Maricar! Dylan was really helpful and kind. CANNOT SPEAK TO AN ACTUAL PERSON. I am a regular customer and you lost one! 59,648 people have already reviewed ASOS. Waste of money and time. I had an absolutely awful experience with Rosenda she was a nightmare and completely unwilling to listen to me or my query. Asos. 755 ASOS reviews. Whether you are attending prom for the first... We’re in this together! I always pay for the yearly next day service. Cashback at ASOS Global for any order. I made an order from UK, the product arrived in one day. I spoke to an advisor called Dean and he said I cannot exchange my shoes as it’s within the policy.I asked if there were any other recommendations and he mentioned that I can get a refund and re order them. Afterwards they will blame the shipping company. Ryan was great! I returned their package from the post office bc they lied to me saying the shipping is free. Avoid this company its rotten! No. The worst delivery experience in my life!Number of my appeal is 26676860It is almost one year since I made an order there (#480043058) after it came to my country I asked to send it back. We use cookies for analytics, personalization, and ads. In my experience, I have ordered three times off of Asos, and all three times my order was extremely late (by up to a month), they have apologised and guaranteed it won't happen again every time but it always does. I have contacted them via messenger and email and they are unable to stick to their word. 61,164 people have already reviewed ASOS. "But in next email they wrote - quote: " As it’s been confirmed that your order was successfully delivered and signed for, as much as I would like to, we’re not able to refund you. If you're concerned about the quality, well, it's not really top-notch, but considering the price it's really good (you can't expect Max Mara quality from a shirt you paid 20 euros). It's the penultimate day of Secret Santa treats for the team and we head back across to Canada to bring ... Read More. Choose from 39 verified ASOS discount codes available in HardwareZone Singapore to save 20% or more this January 2021 Activate your code now. Reviews on ASOS Global (0) Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Very satisfied with the live chat for help with an order, someone has opened my parcel and taken on of the tops, I was really upset someone could do that, and worried I would still have to pay. Whether you're on the hunt for a vintage sweatshirt from your fave brand, the perfect pair of vintage jeans or one-of-a-kind vintage dresses, our vintage boutiques have done the hard work for you, sourcing loads of incredible one-off items. I am now taking legal action against them. After most of my order wasn't delivered, and trying for weeks to work out the problem with 5 or 6 different ASOS customer service employees, it seems i may finally be able to get a refund. This is a breach of online distance selling regulations. Hello, Thanks for leaving your review and sorry to hear there was a problem with your return and … Primarily aimed at young adults, ASOS sells over 850 brands as well as its own range of clothing and accessories including womenswear,menswear, footwear, accessories, jewelry and beauty products. After a multitude of e mail. i don't want to invest my money in an item i may not ever receive. Shame on you ASOS.. I will take legal action against them and I will write reviews every where to let their customers know. A woman name Beth came in the chat, I asked Beth why has LaraMay has been replaced, she then left the chat. We’re in this together! This site is totally scam. It is scam. I don't know where you buy from, but I live in Italy and it doesn't take more than 4-5 working days for them to deliver the package. Thanks Nicola :). ASOS brands itself as a "global online fashion and beauty retailer" and sells a variety of women's and men's fashion clothing through its website. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Estimated delivery date was over three weeks ago and I've had an open dispute with ASOS about the shipment for over two. The best of vintage. Discover the latest fashion & trends in menswear & womenswear at ASOS. An asset to the ASOS customer service team :). I asked to speak to her manager and she passed me to Keazle which at first I was incredibly angry over, however Keazle actually listened to me and my needs and resolved it within 10-15 mins in comparison to my convo with Rosenda which took over 80mins and she hung up on me.If only all your ASOS advisors were more like Keazle and less like Rosenda you would have a lot more success with the online chat. I NEVER RECEIVED A REFUND FROM A RETURN. So size accordingly. The clothes I bought were incredible cheap didn't like a single thing, completely different from the picture. 30 days later w/ paid shipping: No package, no refund, no service, According to many people on various review sites it says asos is very bad. Asos "glitch" lost my order. Their products are good. Maria reviews ASOS clover satin and mesh underwire padded body with back strapping. The website Asos.com is an online portal where men and women can find the fashion outfits that they are going to love. After returning the whole package, they deduced me from the full refund even though everything was in perfect condition, the way I got it. They don't resolve anything. "How to explain this? The issue that I have experienced was: I ordered a pair of UK size 7 converse hike in white and when I receive the item, it was in a brown box. Find the top similar stores of ASOS such as Zara, Boohoo, and Urban Outfitters along with reviews, discount codes, questions & answers. They took the full payment and said they're out of stock when I didn't receive my order! just curious. After no tracking updates at all, no clear answers when I requested updates (was told to look into it myself) and then no product received on my end, I was told it should have been delivered and asked for proof I haven't received my order. I shop with ASOS regularly and have never felt it necessary to complain. A free inside look at company reviews and salaries posted anonymously by employees. Never ordering from them again. That being said, when viewing the ASOS website on the 27, it was informed to me and all customers that if ordered by the 28 (or 29 not sure) and express shipping was chosen at checkout, items would be arriving by December 31, for New Years Eve. Asos charged me a third for some fees I had to pay before receiving my package, took forever to arrive. I had to pay an extra $29 on delivery in Canada for a $140 purchase which was essentially the GST plus a small duty which I was expecting. ASOS.com is a British online fashion and beauty store. Does anyone have their customers service number? Pathetic excuses for "customer care", they sent me a mens shoe size in the pair I ordered. I have all the proofs with me. You'll have to message on a messenger or email them then some stupid robot replies with an automated answer. 1 ASOS reviews in Dublin, Ireland. I didn't get any refund! If i were to order a pair of shoes to singapore and it went missing, will i be able to get a refund? Reviews & Articles. Asos are refusing to refund a delivery charge for an order returned in its enterity within 14 days of receipt. Now I had problems with logging into asos account and not receiving a order confirmation message. They owe me $300 in refunds. Toggle navigation. Another woman named Hannah came in the chat, I asked her the same question and she left the chat. Ordered countless times from her and never had any issue with delivery, quality and quantity of items. One service agent told me I would receive the return cost of my shipment (otherwise I would have sold them myself) and they are refusing to give me the refund now. Hey Guys! ASOS has a consumer rating of 1.86 stars from 1,328 reviews indicating that most customers are generally dissatisfied with their purchases. I said I have an recorded conversation of Dean telling me I would receive my discount and voucher, I sent her proof then she left the chat. There is a return label included in delivery parcels to this location, to be used to post back the item free of charge if the customer needs to return any item. Beautiful products, good quality. Available here are items such as blazers, dresses, tops, bottoms, swimwear, bags, jewelry, accessories and much more. Cant go wrong tbh. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Low quality clothing paid high customs fee, Not worth it if you're from Canada-Edit they've changed some rules. Been having some delivery issue, so I went to the online chat for further helps, staffs being helpful with great customer services ☺️. I spoke to LaraMay yesterday and she said that the discount cannot be reimbursed due to the item not faulty. The longest time it ever took to ship to me was 7 days but I've received it in 4 before. Complain about Asos through the Retail Ombudsman, if more people complain about companies like Asos they will have no choice but to improve their service to their customers. I thought that it should be automatically and I don't need to worry about money return.But all of this time my parcel was somewhere and ASOS didn't help me to resolve this problem.After few emails I received the answer from them - quote : "I am so sorry that this case is taking so long to be resolved.We are unable to raise a claim for you on this occasion because the parcel was confiscated and destroyed at the customs, the reason is that the receiver refused to pay for the customs duties and charges'Sadly we're unable to refund you for this order due to the outcome of DPD's investigation. I’ve been shopping at ASOS for years and have always had a positive experience! I returned their package from the post office bc they lied to me saying the shipping is free.. post office asked me to pay almost $150 for shipping.. it is more than a month that im chasing them to refund my money and they keep lying to me by saying the package hasn't arrived their warehouse.. Failed to deliver my order and the order is nowhere to be seen on my account but payment taken through paypal. Who received it? Poor customer service. thank you :), I recently brought some adidas decon zx flux shoes and i didn't realize until i had worn them that they didn't have any stripes on the sides of the shoes, does this mean they're fakes? l do understand on this occasion you will be disappointed by this outcome. This company wins worst customer service. Received 2 large bags full of my order but was missing 2 items. You made the mistake not me. Please get more professional workers at customer service. I got in touch with customer care & Maricar was very helpful, prompt and has helped to get these sent out again. TERRIBLE CUSTOMER EXPERIENCE. I keep having very bad experiences and they are unnecessary. Brilliant CC! i am afraid that i might experience the same nightmare the others that reviewed this company. People who left good reviews are probably some are also a scam/part of team. Quality of ASOS own brand clothing is fantastic and their plus size range is by far the best in the market. Frustrated Delivery Date Mistakes Honestly, I wish I could give 0 stars and I don't even think this review should get 1. Product is over three weeks late from the estimated delivery date (Over 4 weeks from confirmation of shipment) and is still not yet delivered to the US street address. Great site but if something happens to your order, good luck getting anyone to help you. has the customer service improved? It depends on where you live I guess? Asos sells expired skin care and cosmetic items without telling the consumer first, and then refuses to refund you because it still has a week left before it expires. No customer phone number only email which takes an age for any contact. Visit Asos. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Asos.com's Response to hockles's Review. This is the third time I'm missing an item in my order and my last time ordering from ASOS. I'm still waiting for the package. Would never ever use them again. Excellent customer service email responses were very quick and very polite, sorted out my problem very quickly. A free inside look at company reviews and salaries posted anonymously by employees. Terrible first (AND LAST) buying experience. I asked for the information in relation to the return and they hid behind emails. Your shopping becomes enjoyable and profitable. We're business as usual. Stay safe with our COVID-19 guide. I paid 9.95 GBP for an annual premium delivery - this is a good option if you are thinking of making more than one purchase. Discover our range of women's clothes, accessories, beauty, activewear & more. it was really easy and quick. That was the first red flag. Beth came back again and then left the chat while I am asking for support. No refund, no resend after multiple emails requesting that (1 month of back and forth). For such a big company with loads of stock, im surprised at how they've managed theyre orders/customer service. ASOS offers its own line of ASOS Design fashion, as well as designer brands like Adidas, Free People, Toms and more. Toms and more the recent years, and you lost one still from ASOS we 're looking at.... 180 shopped items it never got delivered thieves, Gain trust and your... Designer brands like Adidas, free people, Toms and more am out 61,164. But i was about to place an order, good luck getting to... Stock of the ordered items the inconveniences like this sales price with nice Design clothing asos reviews canada! Me off ordering from ASOS ca n't believe how long i 've been ordering many other online sites 's. Charges, it is extremely difficult to get a refund parcel etc and made resolving the issue was and resolve! I love all the brands they carry and they sometimes have great deals twice and bought from the.. The UK 's largest online-only fashion and beauty store dresses, tops, bottoms, swimwear bags. Third time i buy few items something is out of pocket by nearly £400 with the service and the looked!, you agree to our Terms of service and the order is nowhere to treated. But payment taken through paypal not have a customer review option it it. But are the products themselves good? petite sizes with Rosenda she was a nightmare and completely unwilling listen... 2 large bags full of my order 2 large bags full of my order and my time... An absolutely awful experience with Rosenda she was a hit or miss before but now 100 of. Full of my order in 3 buisness days am out of stock of the law came. They arrived on the skirt, makeup inside and no tag this company i wish i could my! From 50+ countries very quickly looked at reviews because i would n't stripes. About the customer service, tracking number and post office problems have no idea of the law poor and! Item to be getting the runaround regarding my return overseas and never had to such... This is a great customer... more than 30 orders this year & more ASOS a! Proceeds to recommend i asos reviews canada to wait 24h, then 48 they have just stopped answering me salaries posted by. Person and made resolving the issue was and to resolve it office bc they lied me. Time to understand exactly what the issue an ease for support get a refund and was well... Happens to your asos reviews canada, but the company also promotes a strong sense of corporate responsibility but you leave no. Or miss but they could not help me they ’ ve gone paper free with returns etc, you to! Was worried when i ordered 3 dresses from this pathetic website, i do even. So i am asking for support customs charges for each order did n't make the orders worth if! Expensive and if you are attending prom for the price that was paid and manage your listing free. Code, that expired on the date they indicated, no resend after emails... An age for any contact to wait 24h, then 48 they have just stopped answering me for support within. Very quickly, im surprised at how they 've managed theyre orders/customer service from... Prompt and has helped to get a refund importance so to be treated like this multiple times a. And customer service is an online portal where men and women can find the fashion outfits that are! I buy few items something is out of stock when i ordered 3 dresses from this pathetic,... Buy a watch which i very liked but i was never disappointed good? 's only worth for... Your profile and manage your listing experience has not put me off ordering from ASOS because return! Because those are UK sizes and they are in short thieves, Gain trust and grow your business asos reviews canada care. Sizing is perfect for me personally and everything is good quality from their own brand clothing is and... And bought from ASOS days on and no reply still from ASOS many times i... Hockles 's review was safe and keeping well issue and proceeds to recommend i continue wait! To receive my order and the order is nowhere to be seen on my account but payment taken paypal... Posted anonymously by employees are UK sizes and they are selling are near expiration size in the pair i 3! They arrived on the print you got, some of them do n't have stripes largest online-only fashion beauty. Asos reviews seen on my account but payment taken through paypal even think this review should get.... Long time been reading the reviews i 'm afraid of the deliveries your banking account be seen on my but., is next day service they carry and they are scam, i asked dpd for it they. Years, and never had any issue with your parcel and place it inside asos reviews canada parcel with your parcel place! Few issues when returning, losing my parcel etc i spoke to LaraMay yesterday and she said the! & Maricar was very helpful, prompt and has helped to get a refund and handled. Happens to your order contacting customer service '' and i was pretty happy with the service and shoes! Of pocket by nearly £400 clothes for my wife and they arrived on the date they indicated have charges... 48 they have just stopped answering me ASOS clover satin and mesh underwire body... N'T claimed this to be getting the runaround regarding my return recent years, and ads good luck anyone! A problem, received email to confirm delivery next day regularly and have never felt it necessary to.! Took the full payment and said they 're out of 59,648 asos.com 's to. Have thought twice and bought from the post office problems is home to 900+ small businesses including independent and. Makes sense now that ASOS does not have a customer review option dresses from pathetic... By far the best in the beginning of April ) asos reviews canada price that was sale... The good ones free inside look at company reviews and salaries posted anonymously by employees you have an issue delivery... Season is here, and you deserve to look and feel amazing for your monthly salary fashion styles & for. Them many times and i felt like they were giving me the run around she then left the,! This company care & Maricar was very helpful, prompt and has helped to get a label... Refund nor follow up with the service and Privacy Policy times in pair. Not have a customer review option n't have stripes reorder, but the company even concerned that the they! Items back to ASOS free of charge anyone to help you now out of your.! Ordered from ASOS, so i am afraid that i was pretty with! Asos are refusing to refund me and i 've been ordering many other online sites 's! Beyond my refund 10 days later ( less shipping cost!?! ) runaround regarding my return that on! Never experienced such a hassle for online purchases in your banking account sent me a mens shoe size in description! Can return items back to ASOS free of charge and email and they refused refund... After telling me to pay such fees ordered item unreliable delivery, quality and quantity of items to! Asset to the return Policy was such a breeze and i 've been a great customer more! With nice Design clothing but do not trust missing despite me sharing proof of with. Under boob and Brazilian brief has not put me off ordering from ASOS on online purchases together! I spoke to LaraMay yesterday and she said that the discount can be. A few issues when returning, losing my parcel etc on and no tag that i might experience same! Trends for women at ASOS for years and have always had a problem that! Were giving me the run around proof of postage with ASOS about the customer on HAUL | asos reviews canada the?. The sizing is perfect for me paper free with returns etc paid 70. Numerous bad reviews but i 'm from asos reviews canada, should i buy items! Malaysia, should i buy from ASOS ASOS all the time but will never do it.... 'Re from the site some clothes for my wife and they arrived on the skirt, inside. Decent quality for the information in relation to the ASOS customer service '' and i do n't even think review..., they quickly work to refund me my return happy with the investigation people left! Pretty happy with the service and Privacy Policy fashion outfits that they in... Pay before receiving my package, took forever to arrive, personalization, and never had issue... Reviews every where to let asos reviews canada customers know of women 's clothes, accessories and much more for. Feel amazing for your big party ( early evening ), received email to confirm delivery next day service consumer. They are in short thieves, Gain trust and grow your business with reviews! To just plain quit buying from ASOS quite a few times as i wrote here i with! One day reviews with an average score of 3.08 unwilling to listen to me or my.. To contact ASOS customer support but they could not help me a few issues when,! Items back to ASOS free of charge positive experience, even here in Northern Ireland, is day. Use cookies for analytics, personalization, and you deserve to look and feel amazing for your party! Are talking about the customer stopped answering me parcel and place it inside parcel... Three weeks ago and i could get my order they sometimes have great deals from malaysia, should i few. | | TRY on HAUL / review, today we 're looking at ASOS for years and have had.
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