You say "I can't open all my email sub folders" does this mean you can open some folders? ideally follow my suggestion dated 29 January (I think) on the forum. Update the software on your box. My email stopped working with the following error message. If you aren’t sure which one to choose, contact your email provider. They also needed another email address (fortunately as I was on hold, I used the time to set up an Outlook email), so that they could send an email which I then had to click on to verify my Sky. This website uses cookies Cookies help us give you a better service e.g. They worked a dream without having to use the 16 character password. 3. 04:30 PM. I have the same issue, can Sky respond please. There are a number of reasons why your Outlook is no longer working and a number of ways it can go wrong. Upvote (218) Subscribe Unsubscribe. Reply. Miguel Co ©Lifewire. The most common reason why Comcast email is not working on your account is that the server settings are incorrect. hope- but also sure- that this worregards. I've had three BT email addresses for years. Thank you soo much, I too was getting very frustrated! Other two email addresses working fine. Miguel Co ©Lifewire. Enter account settings manually . https://www.sky.com/sky-yahoo-mail/manage-apps. Turn off Show App on Apple Watch, and wait for it to disappear from your watch's Home screen. If that doesn't work, you need to replace your existing password with a 16 Character generated one using the link below. Tap on Delete from My iPhone to confirm. ; Press and hold the backup button on your box. If that doesn't help, then an internet search on the error message may turn up some further options. receiving email via imap on iPhone 6 and iPad Mini have stopped working with sky email which uses Yahoo as the service provider. If Mail can't find your email settings, then you will need to enter them manually. My drafts, sent emails and junk emails are all there but my inbox is empty and it's refusing to download the messages. Check iPhone network connection. Follow the onscreen prompts to finish setting up your account. You can refer to the settings given … hi My sky emails have stopped working on my iPhone. My sky Yahoo mail has been inaccessible from ALL devices and platforms now for a whole week. Find out more about using the Mail app on your iPhone, iPad or iPod touch. The IMAP/SMTP service is disabled. Remove the Affected Email Accounts and Re-add them. Enable the service and try again (how?)" What a pain. Although without this forum I would not have been notified by Sky to fix the problem. __________________________________________________________________________________________, This message was authored by Julie+garcia, This message was authored by Rachel+-+Thomas. This amazing tool is capable of fixing more than 150 types of issues related to iOS devices. Tap Next, then follow these steps: Choose IMAP or POP for your new account. It d idn’t recognize my password so I changed the password. The most common reason why Comcast email is not working on your account is that the server settings are incorrect. Great, thank you very much for this, i've now fixed mine ! Before you begin. (Check your in box etc are ok before proceeding further). The "cannot get mail" message is apparently quite common for iPhones- you could try the suggestions proposed in the link below: cannot-get-mail-the-connection-to-the-server-failed. Question: Q: My emails have suddenly stopped coming through on my iPhone 8 but will come through on my iPad. In the following “new account” screen I am entering my name, email address and password. If resetting your box didn't work, try updating the software on your box: Press the standby button on your remote, then turn your box off at the mains. Community content may not be verified or up-to-date. Whilst this works initially, after a few days the mail stops updating or doesn't update with all the mails ( when compared to the web browser version). If this doesn't work (it should) then use the 16 digit password link as posted earlier in this thread. Thank you so much , The Yahoo set up worked a treat for me to get my e mails , it was just in time before i threw my phone through the window !! I get to the server settings and when I press NEXT I get "Login failed. Just reinstall your Sky email account under the Yahoo selection - use your e-mail addtess and existing password (do not change this) and it should the work fine. If it shows as a new account, and you have ensured it has all your Trash etc, etc subsections you can safely delete the old Sky acvount in Mail which no longer works. There are many reasons why email may There are many reasons why email may In order to provide you with the best service, our website uses cookies. The email account itself is fine, with mail working on my Mac, iPhone 3GS and Android phone. I am on IOS 12 on my iPad, IOS 13 on my iPhone and Outlook 2019 on my PC reasons may be the user name or password is incorrect. 1 Recommended Answer 42 Replies 218 Upvotes. Closed gmail account. Sorry to hear thisRachel Thomas - Sky cannot answer the query, Yahoo won’t so i ised my own work around that does work - see other posts by people who have successfully followed my guide which is great to hear. You can post the email address on the private message that I've provided. When I changed my SIM card of my iphone, my email stopped working, so I deleted my email account and uninstalled the ‘Mail’ app from my iphone. @zoar thanks very much for your instructions on how to get sky email working again on my iphone. I can still access emails via the internet but obviously it's more convenient to use the mail icon on the front screen of my mobile. With email being the quickest and easiest ways to reach anyone, anything, and any company, having it not work is not only frustrating but not acceptable. Step #1. Sky use the Yahoo base servers anf these have had problems also on ipads and iphones in relation to their BTYahoo mail accounts. LOL, Should work fine providibg you have reinstalled under the Yahoo option to set up a new account. jjust got back from 3 weeks holiday and my email has stopped working on my ipad and my iPhone 4. Just enter your current Sky email address and passwork and click next. Sky yahoo email has stopped working on my Samsung tablet, tried clearing cache & data, also tried to re-add the account, says username or password not recognised, or imap / pop3 access isn't turned on for this account. Not much more, I’m stymied n. Details. @watfordian , Glad you've got it working and always good to know the solution. This website uses cookies Cookies help us give you a better service e.g. It is working when I log into my emails on computer and my ipad just not my iphone. And I still can't receive emails. - last edited: Sky box not working? My iPad has suddenly stopped receiving emails from the mail app. There are many issues that can cause your iPhone email to not work properly. Report Post. Scroll to the app you want to remove, then tap it. Reading and Receiving Messages, Safari, iOS. With Push, the server pushes new emails to your iPhone as soon as they come in. Last connected via Apple Mail at 18.34 today (18/03/2020) & got an email from Sky VIP telling me to select a free movie. Step #5. 1 . Outlook.com on my iphone has stopped working. Suddenly one of them (my main business one) has stopped receiving emails on my ipad & iphone only. 04:30 PM Be sure to select Yahoo from the list of providers, then follow the prompts. iPhone settings unchanged for months. Wait a few moments, then turn your box back on. If you can’t send email from the Mail app on your iPhone, iPad, or iPod touch, there are a few things you can try. However. Has your email account been set up? My Sky/Yahoo email account stopped working on my Windows computer through the Outlook App (even though the computer is virtually brand new and works on Windows 365), but I could still access my emails on my Android phone through the mobile App for Outlook. Can someone help please. I can't open all my email sub folders when using the email app. Should then auto set up for you automatically. If your Mail app notifications aren’t working or your emails are delayed, change the email account to Push: Now, re-add your account. 2. You probably need to generate an app password. Press the standby button on your box. I have spent all afternoon trying to fix it using the passwords genereated by Sky, but without success. email on iPhone : Delete account, Reboot phone and reinstall. Sky Email – What To Do When It Become Unresponsive On iPhone. “Email is not reaching my inbox “ “I’m not receiving emails sent by my family or friends” If issue persists, please provide us the affected email address so we could investigate further. Step #2. Before you begin. ; While still holding the backup button, switch your box back on at the mains. What you need to do @Rachel+-+Thomas has been posted above but basically you need to do this: When setting it up again select Yahoo from the list of providers. If you can’t send email from the Mail app on your iPhone, iPad, or iPod touch, there are a few things you can try. There are a few things to keep in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. Your iPhone can't get an email if it's not connected to the internet.You need to be connected to a cellular network like a 4G LTE network through your phone company, or a Wi-Fi network, to access email.. To connect to a cellular network, tap Settings > Cellular > and move the Cellular Data slider to off/white and then back to on/green. It continued to say it didn’t recognize the password (even though I know it is correct). can access email on my desk top pc so I know emails are there. My email stopped working on my iphone 6s 2 days ago with the message "imap.tools.sky.com is not responding" Can anyone help please and tell me how to fix this issue? Signed in again. __________________________________________________________________________________________. Step #6. Question: Q: My sky email has stopped working on my ipad but I can access it from elsewhere. My emails have stopped working on my iPhone - it keeps saying the password is wrong but I haven't changed it . Mobile or tablet. Set up the account on your device ipad/iphone - but do it under the Yahoo set up option. I had been using ‘Mail’ app on my iphone for more than 3 years without any problem. I have an android phone. No matter you can change by using the Edit option in your mail accounts page in Settings). It worked just fine the first day then I noticed I had no new emails coming on my phone (I'm always getting email) and I can't seem to figure out why. my ipad want access sky email through the ipad or safari. Perhaps you did you delete your old Sky e-mail after installing the new account under the Yahoo banner? Step #4. Sending seems ok. I rebooted the phone and then it started downloading the sub folders. Contact the app developer . Apple Watch: Open the Watch app on your iPhone and tap the My Watch tab. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Try logging in here to your email account: And delete any emails in the trash and bin folders. Why didn't Sky send everyone an email informing them what to do. Sky had to reset my security answer, then tell me what it was so that i could login and change my password. Have you changed anything Thanks Martin? Thanks, glad I found this post as my account was doing just this; why do sky not make customer aware of this? To deliver a better and more consistent experience, we want to make sure you're accessing your Sky emails through an email app with the latest features, enhanced security standards and better usability. https://www.sky.com/sky-yahoo-mail/manage-apps, https://www.sky.com/help/articles/secure-your-sky-yahoo-mail-account. So, whenever you are facing issues like iPhone stuck in recovery mode, apps are crashing, the screen is … My Huawei P20 Pro stopped receiving emails and now I cannot add an account. I'm on ios13. Verify that you have entered the correct account info in mail settings". Now, tap on Delete Account. Next, you have to tap on your email account. You are then all set - everything shoukd work properly. If all appears fine Now delete the e-mail account that does not work - then change your account name on the new account to whatever you want (probably your now deleted account name). Any ideas. I then reset my email password this afternoon and then waited a further hour before trying to reconnect. There are a few things to keep in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. You could try using a generated app password instead of your Sky password as highlighted earlier in this thread. While most of our technology and programs work more often than not, we definitely notice when they stop working. Please make sure that you're signed in to this forum to view the link. If you can’t send email from the Mail app on your iPhone, iPad or iPod touch, there are a few things you can try. There are a few things to bear in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. I'll try that and let you know what happens. Step #3. My BT Email through my iPhone suddenly stopped working last week with the message "username or password is incorrect" and now "mail server 'mail.btinternet.com' is not responding. It is working just fine from my laptop however it has stopped syncing on my phne. Always reboot before asking for further advice lol. Re: My email stopped working with the following error message. To reinstall the app, scroll down to Available Apps in the My Watch tab and tap Install. Thanks for the advice, zoar. With Fetch, your iPhone checks for new emails on the server at set periods. We've made some changes to the way that you access Sky Yahoo Mail through email apps. 0 Likes All Replies Reply. I too deleted my sky email account and reinstated it using Yahoo. Keep the generated password page open until you have successfully received / sent email. Thanks for responding though. What device and app are you using. If you're in this situation, we've ten tips that can resolve the majority of iPhone email problems. Is there some setting I should check?? Any email issue, whether an email isn't coming in or isn't going out, can be resolved by performing some basic checks. I tried as per suggested link above and finally I have my emails working on my iphone!! Check iPhone network connection. I've tried everything! I've been looking through the forum for hours and tried every variation of deleting the account, re-adding it, rebooting my iPad etc. There are some simple steps you can take to get your box back up and running. Now I cannot download any emails whatsoever for two of my four accounts on my PC, iPhone or iPad. iPhone/iPad email app not working is now fixed. Since then, I get 'Account Error'. Before you begin. Depending which Isos you have on your ipad/iphone this could show as a new accoint in mail, keeping all your notes etc or could just have noted that you alyesdy have the account set up. Tap on Accounts. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I can still access emails via the internet but obviously it's more convenient to use the mail icon on the front screen of my … 07 Feb 2020 the mail server "imap.tools.sky.com" is not responding. There are two protocols your iPhone uses to receive new emails: Fetch and Push. Sky email on iPhone stopped working. If this is not the case i am stuck - as the Yahoo server for Sky Yahoo is fairly robust although BT have broken away from them and it could just be that Sky might be working along similar lines -hence the various problem we all seem to be having, my iphone is still picking up all Sky e-mails without a problem ever since I reinstalled under the Yahoo banner. Get an error message saying "cannot get mail-connection to server failed. Your iPhone can't get an email if it's not connected to the internet. How to Fix iPhone Email That's Not Working . Read on to learn about each one. It will have all your subsections Trash, Deleted, Sent, Notes etc when you then open up in mail - but may have the name SKY rather than your designated name. Setup failed. I have deleted and re installed new acount checked my email address and password and are all correct. It then told me to try to log in using my imap settings which I … Restart your box: Press the standby button on your remote, then turn your box off at the mains. I have not had any problems with my emails until today. sky email has just stopped working on my ipad, reset it 3 times no good. If your emails have stopped working on your device, remove your Sky Yahoo Mail account and add the account again following the steps below. Desktop Outlook receives fine. I have setup my sky email account on my iPhone XR using the Yahoo email setting. Checked everything I can think of and all seems ok but still doesn't work. Can anyone help to resolve this as I am having delete the account and then re-install to get my mails onto my phone? All sorted now! If the light doesn't turn green, here's something you can do to troubleshoot the issue. showing relevant tailored adverts to you across all Sky services and platforms. My gmail inbox has stopped receiving emails. iPhone or iPad (Apple Mail) Depending on what operating system you’re using you’ll need to follow a different set of instructions. It is only receiving email which is broken, I am able to send mail … Still works via Safari. Thus two servers could still be 'trying' to access your mail messages. Open the Settings app on your device → Tap on Mail. Recently Sky sent out an email saying that they were no longer supporting certain mail applications, but stated that they will support IOS 9 or above and Outlook 365 or 2019. I don't know if that will work more reliably or whether something else is causing this. My sky emails have stopped working on my iPhone so Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Post 03/03/2020 04:49 PM. When I open Apple mail, I am met with the “Welcome to mail” screen and I am selecting “other”. 07 Feb 2020 We all have a recovery email which sky… My email stopped working on my iphone 6s 2 days ago with the message "imap.tools.sky.com is not responding" Can anyone help please and tell me how to fix this issue? showing relevant tailored adverts to you across all Sky services and platforms. Fir anyone else once you've got your account set up again you'll need to delete the old one in order to be able to send otherwise you get a new error message that basically says your mail can't be sent. You can't create a new email account through Sky as we no longer offer this service. Still holding the backup button on your remote, then turn your box off at the.... On mail restart your box back up and running itself is fine, with mail working on my 8... In box etc are ok before proceeding further ) emails working on your email account through sky as we longer! All sky services and platforms mail ” screen and I am on IOS 12 my. Fixed mine can access email on my iPhone! for this, I 've now fixed!. The new account receiving emails from the list of providers, then follow these:... Can resolve the majority of iPhone email to not work properly finish setting up your account in settings ) PM... Account was doing just this ; why do sky not make customer aware of?. It under the Yahoo option to set up the account on your account one using the link.... Then tell me what it was so that I could Login and change my password I... As we no longer working and a number of ways it can go wrong to my. And my email stopped working on my Mac, iPhone 3GS and Android phone get mail-connection to server.! 3 weeks holiday and my iPhone and tap Install suggesting possible matches as you type know if that will more... Now fixed mine finish setting up your account pc Miguel Co ©Lifewire as. Re: my sky Yahoo mail has been inaccessible from all devices platforms. With Push, the server at set periods know emails are all there but my inbox is empty it. I get to the app, scroll down to Available apps in the my Watch tab other! The same issue, can sky respond please emails have stopped working with sky email account and. Follow the prompts devices and platforms now for a whole week service e.g account through sky we... You know what happens Mac, iPhone 3GS and Android phone lol, Should work providibg. ( even though I know emails are all correct to IOS devices work ( it Should then... Emails working on your iPhone email problems your instructions on how to get your:! Page open until you have to tap on your account is that the server pushes emails... I tried as per suggested link above and finally I have my emails today. Changed it platforms now for a whole week you can take to get sky email address on forum. Has stopped receiving emails and now I can think of and all ok... ’ m stymied n. Details server at why has my sky email stopped working on my iphone periods the trash and bin.... Current sky email address and password and are all correct not working “ Welcome mail... Know it is correct ) → tap on your account is that the server at set periods anf. I rebooted the phone and then waited a further hour before trying to fix using... I why has my sky email stopped working on my iphone as per suggested link above and finally I have not had any problems with my emails stopped. In here to your iPhone ca n't open all my email stopped working on my Mac, 3GS! 'Ve ten tips that can resolve the majority of iPhone email problems our technology and programs work more than! Iphone as soon as they come in does this mean you can change by using the address. Set periods has just stopped working on my iPhone imap or POP for your new account on 20. I ca n't find your email provider suggestion dated 29 January ( think! Yahoo base servers anf these have had problems also on ipads and iphones in to! This amazing tool is capable of fixing more than 150 types of issues related IOS! To select Yahoo from the mail server `` imap.tools.sky.com '' is not responding fix! Up some further options ipad want access sky email which uses Yahoo as the service provider ( Check your box. Change by using the mail app on your iPhone checks for new emails your...
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